Privacy Contents

  1. Policy Updates
  2. Information we collect on our website
  3. How We Use Your Data
  4. When We Share Your Data
  5. How we keep you updated
  6. Your rights over your information
  7. How long we keep your information for
  8. Your data and social networks
  9. Security
  10. How to contact us
  11. Cookies We Use
Policy Updates

This policy was last updated on May 10, 2025.

We are committed to protecting the privacy of our customers and visitors to our websites and social media. This privacy policy informs: the data we collect, how we use your information, how we secure it, and your options regarding your personal information.

Information we collect on our website

We collect, process and store personal information in accordance with regulations and expressly for the purposes of responding to inquiries on the basis of recorded communication, preferences or indicated requests for marketing information. If you contact us outside our website and give us permission, we may keep a record of the correspondence, creating a profile with your requested information in our CRM. Occasionally we may use third party services to collect data. Collected data includes your navigation on our site, and device-specific information (IP address, mobile device, browser version, operating system, mobile network, device settings & geo data) Information you voluntarily provide this website includes:

  • Your IP address at the time
  • The time and date of when you submitted information
  • The statement you consented to
    • We may, in future interactions, extend this information to include your purchases, services used, and subscriptions, records of conversations, agreements, and payment transactions.
  • You are under no contractual obligation to provide personal information; however we require at least the information above in order to render you proper client care.
  • The legal basis for processing your data is based on your [consent/performance of a contract/your vital interest/our legitimate interest] that we have [requested/stated] when the information was given we will not transfer your data without lawful reason.

    • How we use your data

  • To contact you or reply to your inquiry, questions, or complaints;
  • Extend offers for products or services;
  • To understand you better in order to better service you;
  • Contact you about promotions or special offers;
  • Answer Questions & Address Concerns;

    • When We Share Your Data

  • If the law or a public authority legally requires
  • To exercise or defend legal rights including providing personal data (for preventing fraud and reducing credit risk)
  • 3rd parties retained for servicing site maintenance. Any information shared is anonymised, neither you or your devices can be identified from it.

    • How we keep you updated

    Email Marketing

    From time to time we may send new offers or news by email if you consented to receive these items. While visiting the site, you’ll receive emails only after choosing to “opt-in”. Email updates can be stopped anytime by editing settings, unsubscribing via link provided, or by visiting our contact page.

    Your rights over your information

  • Right to Access Your Personal Information

    • You can request a copy of your data stored in our CRM by email, and a copy will be sent within 30 days from when your identity has been confirmed.

  • Right to Correction of Your Personal Data

    • If our records are inaccurate, you may notify us by email and we will correct it.

    How long we keep your information for

    We maintain your profile to offer a personal, efficient experience. We house this data in accordance with regulations, never retaining information longer than necessary.

    Your data and social networks

    When you 'like', 'share' or review us on social media like Facebook & Twitter, your data is visible to those networks and users. Adjust your privacy settings on your social media accounts to your comfort.

    Security

    Security Procedures & Countermeasures Safeguarding Your Data

  • Physical & Managerial Security Procedures

    • Premise Access limited to select staff (by use of pass, key card & other technologies); Access Control To Information Technology

    Website Application & Hosting Security Procedures

  • HTTPS
    • This website is secured via Hyper Text Transfer Protocol Secure (HTTPS). It means all communications between your browser and this website are securely encrypted. This means that even if somebody managed to intercept the connection, they would not be able to decrypt any of the data which passes between you and the website.
  • Secure Update Process
    • This website application's code-base is administered and updated via a password and FTP free process. All code-changes are deployed via a secure process that does not rely on the storage and visible access of passwords.
  • Web Application Maintenance
    • Our organization regularly monitors the security of this website and consistently updates the core CMS platform and supporting extensions and plugins.

    How to contact us

    To request options described in this policy or for questions, please contact us by:

    Thank you for taking the time to read our Privacy Policy.

    Cookies We Use

    What are Cookies?

    Cookies are data stored on your device when a website is loaded in your browser. They are used to 'remember' your preferences and ensure consistency for a single visit (through a 'session cookie') or multiple visits ('persistent cookie'). Cookies may be set by the site (1st party cookies') or other sites serving content there (3rd party cookies.)